We offer a comprehensive range of service maintenance options to ensure our clients can effectively utilize our products and maximize their return on investment.
Service Overview
Our service maintenance includes:
• Warranty Service: Coverage for faults and defects under warranty conditions.
• Post-Warranty Service: Extension of the warranty period and maintenance after the warranty expires.
• Technical Support: 24/7 support through various communication channels.
• Scheduled Maintenance: Regular inspections and preventative maintenance of equipment.
• Training and Certification: Training programs for effective equipment operation.
Warranty Service
ErichHahn provides both warranty and post-warranty services for our equipment.
Our offerings include:
• Quick Repair and Replacement: Fast repair and replacement of faulty components.
• Scheduled Technical Inspections: Regular technical inspections and preventative maintenance.
• Software Updates and Equipment Upgrades: Keeping your equipment up to date.
Warranty Period
The warranty period for the supplied equipment is 12 months from the date of commissioning, but not exceeding 18 months from the date of delivery.
Terms and Conditions
The warranty covers all manufacturing defects and faults arising during operation. A complete list of terms and exclusions can be found in our warranty policy.
Post-Warranty Service
We offer options for extending the warranty period and conditions for post-warranty service:
• Warranty Extension: You can extend the warranty period by 1 or 2 years upon request.
•Post-Warranty Service Conditions: This service includes regular checks, replacement of worn parts, and software updates.
Application Process
To apply for service maintenance, please follow these instructions:
1-Complete the Online Form:
Fill out the application form, providing your contact details and a description of the issue.
2- Contact Technical Support: You can also submit a request by reaching out to us via phone or email.
Phone: +90 222-231-22-99
Email: info@erichhahn.com.tr
Online Chat: Available on our website from 9:00 AM to 6:00 PM local time.